SMS Terms & Conditions

By opting into SMS communications from Southern Shield Global Security Group, Inc. (SSGSG), you agree to the following terms and conditions:

Opt-In Consent:
- By providing your phone number and agreeing to receive SMS messages, you consent to receive communications from SSGSG via SMS. These messages may include case updates, specific information requests, consent for additional services, and customer service-oriented communication.
Frequency of Messages:
- SMS messages will be sent when required or appropriate during all cases. Frequency may vary depending on circumstances in your case, as well as the type of services you have opted in for.
Message and Data Rates:
- Standard message and data rates may apply to SMS messages. Please check with your mobile service provider for information regarding potential costs associated with receiving text messages.
Opt-Out:
- You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message from us. After opting out, you will no longer receive further SMS communications from SSGSG unless you choose to opt back in.
Privacy:
- Your phone number and any other information you provide will be used exclusively for SMS communications related to your case and services with us. We will not share your phone number with third parties except as required by law or to fulfill our service obligations. All communication contained in SMS messages are confidential in nature and intended solely for the individual(s) to whom it is addressed. SMS messages may contain sensitive and/or proprietary information, some of which may be legally privileged. Recipients of SMS messages from SSGSG should be aware that our agency has the obligation to monitor and record all communication between its employees and third parties.
Limitations:
- We do not guarantee that SMS messages will be delivered immediately or at all. Delays in delivery may occur due to network or technical issues outside of our control.
Liability:
- SSGSG is not responsible for any issues, damages, or losses related to the receipt of SMS messages, including but not limited to errors in content, delays, or any technical problems that may occur.
Changes to Terms:
- We reserve the right to modify these terms and conditions at any time. Any changes will be communicated to you through a revised message or policy update.
Contact Information:
- For any questions, support, or assistance, please contact us at info@southernshieldgsg.com or reply to the SMS with “HELP.”
SMS Consent Communication:
- The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
- If you have consented to receive text messages from Southern Shield Global Security Group, Inc, you may receive messages related to the following:
  - Follow-up messages
Message Frequency:
- Message Frequency may vary depending on the type of communication.
Potential Fees for SMS Messaging:
- Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
- You may opt in to receive SMS messages from Southern Shield Global Security Group, Inc in the following way:
  - Verbally, during a conversation
Opt-Out Method:
- You can opt out of receiving SMS messages at any time. To do so, reply “STOP” to any SMS message you receive. If not, you can contact us directly to request removal from our messaging list.
Help:
- If you are experiencing any issues, you can reply with the keyword “HELP” to (336) 854-1954. Or you can get help directly from us at Contact us.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” to (336) 854-1954 or visit our SMS Privacy Policy and SMS Terms & Conditions pages.
- Message frequency may vary.
By opting in, you acknowledge and accept these SMS Terms and Conditions.